CUSTOMER SERVICE REPRESENTATIVE
KOKIL
CUSTOMER SERVICE REPRESENTATIVE
Hi, I’m Kokil and I am Experienced Customer Support Specialist delivering exceptional service, resolving issues, and ensuring customer satisfaction.
Skills I have
SKILLS
Expert in resolving customer queries, ensuring satisfaction, handling complaints, and providing seamless support experiences professionally.
Your Support, Our Priority
Resolving Issues, Ensuring Satisfaction
Skilled in handling customer queries, resolving issues, ensuring satisfaction, and providing seamless support. Expertise in active listening, problem-solving, communication, multitasking, patience, and empathy to enhance customer experience professionally.
Experience & Education
My Resume
Experience
Bar Burrito, Oshawa May 2024 – May 2025
Sales Associate
Club Demonstration Services (Costco), OshawaMay 2024 – Sep 2024
Product Demonstrator
Wave City Centre, India Sep 2017 – Feb 2024
Post-Sales Operations Manager
NC Infratech Pvt Ltd, IndiaAug 2013 – Aug 2017
Client Relationship Executive
Education
MBA - HR & Marketing August 2011 – June 2013
Gautam Buddha University, India
BSc - Botany, Zoology & ChemistryAugust 2008 – May 2010
CCS University, India